How to Choose a Repairperson for Your Home


Whether you need a plumber, handyman, appliance repair professional, here are some tips for how to choose a repairperson for your home:

1. Educate yourself.

Familiarize yourself with the basics of what you will be asking a repairperson to do. Explore the terminology, watch videos, and try to find rough price quotes online. The more educated you are on what needs to be done, and the overall process, the more you will be able to find the best person for the job.

2. Ask for personal recommendations.

Ask family and friends for their recommendations of whom they have hired in the past. But don’t stop there! Reach out to other people who may know repair technicians. Real estate agents often work with repair professionals, so they will be able to help you find a reputable professional in your area. Stores that sell appliances also have lists of professionals they work with and can recommend.

3. Look online for reviews.

Look for reviews on Yelp, Facebook, Angie’s List, and the Better Business Bureau. Take time to read the reviews and not just look at the overall rating. Also consider how the business responded to any negative reviews. Look to see if they remained polite and took steps to resolve any issues. You can also do a public records search to find out if they have been sued.

4. Ask to see licenses, certificates, or proof of insurance.

Depending on the type of work you need to have done, the professional you hire may need to have special qualifications and insurance (for their safety and your safety).

5. Look for businesses who accept credit cards.

Businesses that accept payment by credit card have to have their credit history checked. Credit cards also offer protection for consumers.

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